Medical Receivables Management - Pre-Collection Opportunity

Receivables and Recovery Services

Profit Services Group understands medical business offices from the stand point of in depth point of contact experience. Our management staff has worked and managed hospital, ambulance, and other related medical provider offices throughout the Southeast. We were one of the first companies that explored the avenue of in-house hospital collections systems beginning in 1986. Tim Shaffer developed this program after identifying the gaps in the collection process from point of contact out to the referral of a self pay patient to a collection agency. The dollars that are lost daily in this process following the "standard protocol" are tremendous.

Profit Services Group has a custom solution for any medical service provider that wants to obtain maximum collection of self pay dollars before accounts are turned over to a collection company.

This process of pre-collection effort guarantees the credibility of the provider in the local community and ensures excellent patient/public relations. In many cases, this type of services increase facility patient numbers after the first 90 days.

Services Offered

Off-Site Program

We work as an extension of your business/billing office. Thirteen hour per day coverage Monday through Friday. Cuts your FTE's, increases your self pay dollars, and adds creditability to your facility. Many other money saving features and cash flow increase details are available. This program is the answer to many problems that you now have in your office.

On-Site Program

Our staff works within your facility Monday through Friday. We prefer to work close to a point of contact area. If there is anything involving self pays, we are there to deal with it person to person. This program will cut your management and employee cost while increasing your recovery amounts.

Hourly Program

Designed for the smaller practice that cannot justify the expense of a full/part-time employee to follow up self pay accounts. PSG gives you full time coverage without paying for a forty hour work week.

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Professional and Adaptable Recovery Team
Profit Services Group Call Center Staff

The present economy does not allow for any margin of error in relation to debtor contact. Our recovery agents are trained and monitored by our management team on a daily basis.

A management team member is on the recovery floor at all times to ensure quality recoveries and skip tracing performance.

This hands on training approach insures and produces minute-by-minute training on each debtor contact.